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Where should I call in an emergency?

Call 999 for AMBULANCE


All Hong Kong residents, including domestic helpers, have access to the public health system.

Employers are required to provide medical care free of charge to the domestic helpers they employ.

It is important for domestic helpers and employers to discuss any special instructions for what to do in case of a medical emergency involving their family members.

Below, we include contacts to Accident and Emergency Services at locations across Hong Kong.

 

For Urgent Advice, reach out to:


Labour Department

Emergency Hotline for domestic helpers: 2157 9537.

For advice on:

  • Employment rights and responsibilities,
  • Complaints against employment agencies,
  • Support filing for assistance on exploitation or physical abuse situations.

An interpretation service in seven languages (Tagalog, Bahasa Indonesia, Thai, Nepali, Hindi, Punjabi and Urdu) is available from 8am to 10pm, Monday to Sunday (excluding public holidays).

Philippine Overseas Labour Office (POLO)

Emergency Hotline: 5529 1880

For advice on:

  • Court Cases
    Counselling Services
    Contract Processing
    Issuance of Overseas Employment Certificate (OEC)

Overseas Workers Welfare Administration (OWWA)

Emergency Hotline: 6345 9324

For advice on:

  • Termination
  • Entitlement Calculations/Advice
  • Shelter

Accident and Emergency Services – 24hr

The following hospitals provide 24hr emergency services. A map and listing of all HK hospitals can be found here.

HONG KONG ISLAND

Pamela Youde Nethersole Eastern Hospital
3 Lok Man Road
Chai Wan, Hong Kong

Queen Mary Hospital
102 Pok Fu Lam Road
Pok Fu Lam, Hong Kong

Ruttonjee Hospital
266 Queen’s Road East
Wan Chai, Hong Kong

KOWLOON

Caritas Medical Centre
111 Wing Hong Street
Sham Shui Po, Kowloon
Tel: 34085678

Kwong Wah Hospital
25 Waterloo Road
Yau Ma Tei, Kowloon

Queen Elizabeth Hospital
30 Gascoigne Road
Yau Ma Tei, Kowloon

United Christian Hospital
130 Hip Wo Street
Kwun Tong, Kowloon
Tel: 23799611

NEW TERRITORIES

Alice Ho Miu Ling Nethersole Hospital
11 Chuen On Road
Tai Po, New Territories

North District Hospital
9 Po Kin Road
Sheung Shui, New Territories

North Lantau Hospital
1/F, 8 Chung Yan Road
Tung Chung, Lantau, NT

Pok Oi Hospital
Castle Peak Road, Au Tau
Yuen Long, New Territories

Prince of Wales Hospital
30-32 Ngan Shing Street
Sha Tin, New Territories

Princess Margaret Hospital
2-10 Princess Margaret Hospital Road
Kwai Chung, New Territories

St. John Hospital
Cheung Chau Hospital Road
Tung Wan, Cheung Chau, NT

Tseung Kwan O Hospital
2 Po Ning Lane
Hang Hau, Tseung Kwan O, NT

Tuen Mun Hospital
23 Tsing Chung Koon Road
Tuen Mun, New Territories

Yan Chai Hospital
7-11 Yan Chai Street
Tsuen Wan, New Territories

 



Last updated on August 21st, 2019
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