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We have answers to some of your most commonly asked questions — whether you are an employer or a worker. We are also adding new content all the time. Return frequently to see new articles.

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# getting started

Quick guide for Employers of Domestic Helpers

Coronavirus updates affecting domestic helpers

Do I need to use an employment agency?

How can I get to Fair Employment Agency?

Do domestic helpers need to go into quarantine when they return to the Philippines?

FAQ on domestic helper’s salary while on unable to work due to COVID-19 Quarantine

Special notes on termination while coronavirus restrictions are in place

COVID-19 Quarantine arrangements for domestic helpers arriving to Hong Kong from the Philippines and Indonesia

Can employers ask domestic helpers to stay in on their day off because of COVID-19 concerns?

How can I avoid fake news?

How can domestic helpers get a visa extension?

What do I need to know about hiring a driver?

What is the Overseas Employment Certificate (OEC)?

Why is my employment agency calling me?

Where can I get tested for COVID-19 in the Philippines?

What should I consider when hiring a co-worker for a domestic helper?

What are the things I should notify my employment agency about?

Fair Employment Agency is no longer at Lockhart Road, Wanchai. Here is our address.

What is the Medical Certificate and why are domestic helpers required to get it?

Which organisations provide courses for domestic helpers?

Tips for a Healthy Employer-Employee Relationship

Can I make changes to the standard domestic helper employment contract?

How should I prepare for Chinese New Year?

Temporary Shelter for Domestic Helpers

Can domestic helpers process in Hong Kong since it is difficult to travel with COVID-19?

Where can I get a COVID-19 test in Hong Kong?

Contact details of relevant Consular Offices

How can domestic helpers apply for a visitor visa after their last working date?

Can domestic helpers be required for jury service?

FAQs on the new e-Visa arrangement

What holidays are domestic helpers entitled to? 2022 Statutory holidays, public holidays, rest days and annual leave

Can domestic helpers receive cash instead of unused annual leave days?

Can domestic helpers fly to different countries to “wash-out” and work around travel and entry restrictions to Hong Kong?

Can domestic helpers get their COVID-19 vaccination in Indonesia before coming to Hong Kong?

Can domestic helpers quarantine in Hotels beyond the 21-days or voluntarily before joining a new family?

Baby and Infant Care Courses for Domestic Helpers. What is the Uplifters Online Baby Care Course?

How can domestic helpers extend their contracts with the same employer for 1-3 months?

Can domestic helpers from the Philippines and Indonesia travel to Hong Kong?

How can I renew a Philippine passport in Hong Kong?

Can domestic helpers get vaccines in the Philippines before coming to Hong Kong? What is the COVID-19 situation there?

What happens if a domestic helper tests positive for COVID-19?

FAQs on the Hong Kong Covid-19 vaccine programme for domestic helpers

Subscribe to the Fair Bulletin

Our Youtube Playlists for domestic helpers

What Labour Department guides are there for domestic helper employment?

How can domestic helpers clean windows safely?

A Guide for Expectant Parents: Uplifters x Holly Wong Yoga x Fair Agency

Can Filipino domestic helpers relocate with their employer directly to Hong Kong?

Counselling for Domestic Helpers

Employment Help and Legal Advice: Service Providers

What salary should I pay a domestic helper?

How should I structure a domestic helper interview?

Contract renewal: How do I process a domestic helper visa without an agency?

FAQs on statutory holidays

# getting started

What is the Fair Hiring Pledge?

Is domestic helper insurance necessary?

Does the employer have to pay for a domestic helper’s medical expenses?

What should a domestic helper’s schedule look like?

How should I begin the hiring process of a domestic helper?

What is the best bank account for domestic helpers?

# getting started

How should I choose an employment agency?

Should I get a reference letter from the previous employer?

Special cases: How do I process a domestic helper visa without an agency?

What should agency fees typically cover?

Accommodation: Do I have to provide a separate room for a domestic helper?

# getting started

Can domestic helpers live out?

FAQs on domestic helper rest days

Is it ok to set a curfew for domestic helpers (e.g. must be home by 9pm)?

Can a domestic helper travel with their employer?

What documents do I need to hire a domestic helper?

# getting started

Am I eligible to hire a domestic helper?

What holidays are domestic helpers entitled to? 2021 Statutory holidays, public holidays, rest days and annual leave

Finished Contract: How do I process a domestic helper visa without an agency?

# getting started

How much does it cost to hire a domestic helper?

Where should I call in an emergency?

Do domestic helpers need to go through training in the Philippines?

Hong Kong Government Departments

Are domestic helpers included in the Hong Kong Identity Card (HKID) Replacement Exercise?

# getting started

How can I report or check the license of an employment agency?

# getting started

Information on hiring a local part-time domestic helper

What should I do if there’s a typhoon or rainstorm on a day off or rest day?

Tips and resources on financial management for domestic helpers

# getting started

How can I hire domestic helpers fairly?

What documents should a domestic helper prepare for holiday travel?

How can I update the address on a domestic helper’s contract?

Where can I find help?

Top tips for domestic helpers in interviews

Information and resources for pregnant domestic helpers

Key points to consider upon termination of contract

What are the ‘permitted work activities’ under a domestic work visa?

Should I provide a food allowance or share food?

Should I hire a domestic helper who has taken out a loan or is in debt?

Who pays for a domestic helper’s flights to go home?

Tips for employers on gifts and bonuses

FAQs on home leave

# getting started

How long does processing a domestic helper visa take?

Are there any cooking classes for domestic helpers?

Information on Compulsory Testing & StayHomeSafe Scheme