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We have answers to some of your most commonly asked questions — whether you are an employer or a worker. We are also adding new content all the time. Return frequently to see new articles.

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# getting started

Quick guide for Employers of Domestic Helpers

Coronavirus updates affecting domestic helpers

Subscribe to the Fair Bulletin

Tips for a Healthy Employer-Employee Relationship

Should I hire a domestic helper who has taken out a loan or is in debt?

# getting started

How long does processing a domestic helper visa take?

How can I avoid fake news?

Which organisations provide courses for domestic helpers?

What is the best bank account for domestic helpers?

Why is my employment agency calling me?

Can domestic helpers quarantine in Hotels beyond the 21-days or voluntarily before joining a new family?

FAQ on domestic helper’s salary while on unable to work due to COVID-19 Quarantine

FAQs on home leave

Where can I get a COVID-19 test in Hong Kong?

Tips and resources on financial management for domestic helpers

Counselling for Domestic Helpers

What is the Medical Certificate and why are domestic helpers required to get it?

What happens if a domestic helper tests positive for COVID-19?

How can I get to Fair Employment Agency?

FAQs on statutory holidays

Does the employer have to pay for a domestic helper’s medical expenses?

What documents should a domestic helper prepare for holiday travel?

Information and resources for pregnant domestic helpers

What Labour Department guides are there for domestic helper employment?

# getting started

How can I report or check the license of an employment agency?

Can domestic helpers get vaccines in the Philippines before coming to Hong Kong? What is the COVID-19 situation there?

Where can I get tested for COVID-19 in the Philippines?

How should I structure a domestic helper interview?

Do I need to use an employment agency?

Employment Help and Legal Advice: Service Providers

# getting started

Can domestic helpers live out?

What salary should I pay a domestic helper?

Are there any cooking classes for domestic helpers?

What should I do if there’s a typhoon or rainstorm on a day off or rest day?

What should a domestic helper’s schedule look like?

Can domestic helpers process in Hong Kong since it is difficult to travel with COVID-19?

How can I update the address on a domestic helper’s contract?

How can domestic helpers extend their contracts with the same employer for 1-3 months?

# getting started

Information on hiring a local part-time domestic helper

Who pays for a domestic helper’s flights to go home?

What are the things I should notify my employment agency about?

Baby and Infant Care Courses for Domestic Helpers. What is the Uplifters Online Baby Care Course?

Key points to consider upon termination of contract

How can domestic helpers get a visa extension?

Accommodation: Do I have to provide a separate room for a domestic helper?

Should I get a reference letter from the previous employer?

Can employers ask domestic helpers to stay in on their day off because of COVID-19 concerns?

Fair Employment Agency is no longer at Lockhart Road, Wanchai. Here is our address.

Top tips for domestic helpers in interviews

Special cases: How do I process a domestic helper visa without an agency?

Contact details of relevant Consular Offices

How can domestic helpers apply for a visitor visa after their last working date?

Can a domestic helper travel with their employer?

Contract renewal: How do I process a domestic helper visa without an agency?

Where should I call in an emergency?

Hong Kong Government Departments

Can Filipino domestic helpers relocate with their employer directly to Hong Kong?

Where can I find help?

What is the Overseas Employment Certificate (OEC)?

FAQs on domestic helper rest days

Do domestic helpers need to go through training in the Philippines?

What should I consider when hiring a co-worker for a domestic helper?

COVID-19 Quarantine arrangements for domestic helpers arriving to Hong Kong from the Philippines and Indonesia

Finished Contract: How do I process a domestic helper visa without an agency?

Is it ok to set a curfew for domestic helpers (e.g. must be home by 9pm)?

Can I make changes to the standard domestic helper employment contract?

Our Youtube Playlists for domestic helpers

# getting started

What is the Fair Hiring Pledge?

# getting started

How can I hire domestic helpers fairly?

What holidays are domestic helpers entitled to? Statutory, public holidays, rest days and annual leave

What are the ‘permitted work activities’ under a domestic work visa?

Should I provide a food allowance or share food?

# getting started

How should I choose an employment agency?

How can I renew a Philippine passport in Hong Kong?

Can domestic helpers get their COVID-19 vaccination in Indonesia before coming to Hong Kong?

What documents do I need to hire a domestic helper?

# getting started

Am I eligible to hire a domestic helper?

How can domestic helpers clean windows safely?

FAQs on the Hong Kong Covid-19 vaccine programme for domestic helpers

Special notes on termination while coronavirus restrictions are in place

What should agency fees typically cover?

Temporary Shelter for Domestic Helpers

How should I prepare for Chinese New Year?

Is domestic helper insurance necessary?

# getting started

How much does it cost to hire a domestic helper?

Can domestic helpers fly to different countries to “wash-out” and work around travel and entry restrictions to Hong Kong?

Can domestic helpers from the Philippines and Indonesia travel to Hong Kong?

Are domestic helpers included in the Hong Kong Identity Card (HKID) Replacement Exercise?

How should I begin the hiring process of a domestic helper?

What do I need to know about hiring a driver?

Do domestic helpers need to go into quarantine when they return to the Philippines?

A Guide for Expectant Parents: Uplifters x Holly Wong Yoga x Fair Agency

Can domestic helpers receive cash instead of unused annual leave days?