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What should I expect? Domestic Helper Hiring Timelines during times of COVID-19

This is a developing situation and further changes should be expected. We will continue to update this article as official advisories are provided by the relevant authorities.

COVID-19 measures in Hong Kong and the Philippines affecting domestic helper hiring

Hong Kong has imposed travel and quarantine restrictions for those arriving from the Philippines, which will require considerable planning.

Community Quarantine measures are enforced across the Philippines. This means various degrees of movement restrictions, stay-at-home requirements, work and transportation suspensions. Services related to domestic helper processing are greatly affected.

Just beginning the process: what’s the process in Hong Kong?


New requirement for FDH visa application during COVID-19

With immediate effect, all employers applying for the visa applications of contract renewal, contract extension, first time employment or replacement/additional hiring (including those applications having been submitted but pending approval or issuance of visa), regardless of whether the helper will defer or take her home leave immediately, will be required to sign an undertaking. The undertaking indicates that employers will arrange for the COVID-19 test and hotel quarantine for their FDHs, and be responsible for the relevant costs when their FDHs are arriving on or after July 25, 2020. If employers are found to have breached the undertaking, their FDHs may be denied entry into Hong Kong and future applications from those employers for employing an FDH may be refused.

The undertaking can be downloaded from the website of ImmD at and obtained free of charge from the Immigration Department Headquarters and Immigration Branch Offices.


Can first-time domestic helpers be hired at this time?

  • First-time Filipino domestic helpers are mandated by the Philippine government to be assessed and get a Domestic Work NC2 certificate before they leave for Hong Kong. Currently, due to COVID-19 measures, training and assessment centres are not operating. This means first-time workers are unable to process right now.

What does the situation look like for domestic helpers in the Philippines waiting to process and fly to Hong Kong to being work?

What are the pre-flight COVID-19 testing and hotel quarantine requirement upon arrival in Hong Kong?

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Last updated on August 3rd, 2020