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Hong Kong Government Departments

Government Booklets & Brochures

Hong Kong Government Departments

Labour Department

Hong Kong Labour Department’s 24-hour hotline for domestic helpers: 2157 9537.

  • This hotline provides advice on employment rights and responsibilities, complaints against employment agencies, and support filing for assistance on exploitation or physical abuse situations. An interpretation service in seven languages (Tagalog, Bahasa Indonesia, Thai, Nepali, Hindi, Punjabi and Urdu) is available from 8am to 10pm, Monday to Sunday (excluding public holidays).

The Hong Kong Labour Department’s Employment Agency Portal makes it easy to check for an employment agency license as well as to report agencies that are not adhering to the Employment Agency Code of Conduct.

Immigration Department

The Foreign Domestic Helper Section accepts submission of extension of stay applications from domestic workers.

Address3/F, Immigration Tower, 7 Gloucester Road, Wan Chai

Office Hours: Mon-Fri: 8:45 AM – 4:30 PM, Sat: 9:00 AM – 11:30 AM

Tel: 2824 6111

Email: enquiry@immd.gov.hk

Webhttp://www.immd.gov.hk/eng/services/visas/

* To make an appointment, please contact:http://www.gov.hk/en/ or 2598 0888


Immigration Branch Offices

Immigration Branch Offices accept applications for and issue Hong Kong Special Administrative Region (HKSAR) travel documents, including HKSAR passports, Documents of Identity for Visa Purposes, HKSAR Re-entry Permits and Seaman’s Identity Books.

Most offices accept and process applications for extension of stay from persons on employment status such as domestic workers applying for contract renewal with the same employers.

General Enquiries
Hotline: 2824 6111


Last updated on August 12th, 2019
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