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Contract renewal: How do I process a domestic helper visa without an agency?

Renewing a domestic helper’s contract with the same employer (i.e. contract renewal) is pretty straightforward and can usually be completed in 3-4 working weeks. You can submit your contract renewal application up to eight weeks before the expiry of the existing contract.

The following steps are for renewing a Filipino domestic helper’s contract.

We can also handle the process for you if you’d prefer. See our Contract Renewal page for details.

Fair Agency’s Free, Step-by-Step Guide to Contract Renewal without an Agency:

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STEP 1: Pick up & sign the contracts

Employers or domestic helpers can pick up the contracts and supporting information from Hong Kong Immigration. You don’t need an appointment for this.

You will be given four copies of the contract. All four copies should be signed by the employer and domestic helper and should be completed identically. If there are any mistakes, sign next to the revision.

  • One copy each for:
    • the employer,
    • the domestic helper,
    • HK Immigration submission, and
    • Submission at Philippine Overseas Labor Office

STEP 2: Get supporting documents together for Hong Kong Immigration

  • COVID-19 Requirement: Employer must sign an undertaking indicates that employers will arrange for the COVID-19 test and hotel quarantine for their FDHs, and be responsible for the relevant costs when their FDHs are arriving on or after July 25, 2020. The undertaking can be downloaded from the website of ImmD or obtained free of charge from the Immigration Department Headquarters and Immigration Branch Offices.
  • One copy of the contract
  • Both yours and the domestic helper’s immigration application forms (forms ID988B and ID988A)
  • Employers also need to submit photocopies of:
    • HKID
    • Passport and visa (if not a permanent resident)
    • Proof of address if there’s been a change since last contract
    • Proof of employer’s financial position is not required provided that the employer’s average household income remains no less than HK$15,000 (for each domestic helper to be employed)
  • Domestic helpers also need to submit photocopies of:
    • HKID
    • Passport (original will be required for appointments and walk-in interviews)
    • Visa
    • Landing slip
    • Previous contract
  • For more on supporting documents, see our answer on: what documents do I need?

STEP 3: Submit documents to Hong Kong Immigration

Domestic helpers should submit the contract and supporting documents in one of the following ways:

If the domestic helper’s limit of stay is between 8 weeks to 10 days:

  • Submit the documents online
  • Drop-in or post to Foreign Domestic Helpers Section, 3F Immigration Tower, 7 Gloucester Road, Wan Chai
  • You can also drop the documents into one of the other Immigration offices in East Kowloon, West Kowloon, Sha Tin, Fo Tan and Yuen Long.

If the domestic helper’s limit of stay is less than 10 days, then you must use the following ways:

  • Book an appointment online
  • Walk-in interview at Hong Kong Immigration Department (Immigration Tower, 7 Gloucester Road, Wan Chai)
  • NOTE: These options may not be available due to COVID-19 measures, instead a Drop Box may be available for documents: please check Immigration Department’s “Messages from Us” for latest update.

STEP 4: Processing & visa release

Application for contract renewal with the same employer submitted by post, drop-in or online submission will usually be finalised within 10 working days after all documents have been submitted (you may be asked to submit more supporting documents along the way).

Once the visa is ready, the employer will be notified by letter and the domestic worker should pick up the visa with HKID and passport. For appointments booked online or walk-in interviews, the visa is usually released on the same day.

NOTE: There may be several weeks delays to visa release due to COVID-19. Keep copies of documents and note down submission date for reference.

STEP 5: Document Submission for Notarisation

Next, your domestic helper needs to submit all four copies of the signed employment contracts to the Consulate of their native country for notarisation. There is a fee for this service and you should reimburse your domestic helper for this.

For Workers from the Philippines, these are the steps:

  • Attach the completed OFW Information Sheet (here) to the new Employment Contract with other supporting documents (see next point)
  • Documents for submission:
  • Go to Philippine Overseas Labor Office (POLO), located at:Office No.2. 29/F United Centre,
    No. 95 Queensway Admiralty, Hong Kong
    Hotline Numbers:
    POLO: 5529 1880
    OWWA: 6345 9324
  • Pay a total of HK$276.00 to POLO (this covers OWWA Membership Fee and Verification Fee). Make sure to keep the original receipt!

STEP 6: Pick up Notarised Documents

  • Processing takes about 6 -9 working days if all documents are submitted correctly. Bear in mind there may be delays during times of COVID-19.
  • Starting 11 October, verified contracts will be mailed back. See advisory: HERE
  • Then, the notarised documents (contracts) can be picked up at the Philippine Consulate, not POLO. 
    • Office No.2. 14/F United Centre,
      No. 95 Queensway Admiralty, Hong Kong
      Hotline Numbers:
      POLO: 5529 1880
      OWWA: 6345 9324
  • To pick up the notarised contracts, bring HKID and original receipt.

Need more information?

  • Contact the Immigration Department directly for more information on the Foreign Domestic Helper visa process.
  • Contact the Philippine Overseas Labour Office directly for more information on contract verification/notarisation.
    • Address: 16th and 18th Floors, YF Life Tower, 33 Lockhart Road Wanchai*
      *The office is relocating, effective 13 September, the address is:Office No.2. 29/F United Centre,
      No. 95 Queensway Admiralty, Hong Kong
      Hotline Numbers:
      POLO: 5529 1880
      OWWA: 6345 9324
    • Tel: 2866 0640
    • Emergency Hotline: 5529 1880
    • Website: POLO Website
    • Facebook: POLO Hong Kong FB
  • or, if you would like to use Fair Agency’s Contract Renewal service, fill up this form & we will get back to you to follow up.

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Last updated on November 20th, 2020
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