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Quick guide for Employers of Domestic Helpers

Hiring and managing a domestic helper can be a very daunting process. We launched the ‘Get Answers’ portal to equip employers and domestic helpers with balanced and credible information as they navigate this whole process and working situation.

IMPORTANT READS RIGHT NOW

GETTING STARTED

For employers who are new to hiring a domestic helper, this is the place to start. We answer questions that have to do generally about hiring a domestic helper. This is a unique employment situation and it helps to have all the information upfront.

The Recruitment System

For too long, there have been employment agencies who have made money from doing a bad job. Employers are charged for bad customer service, while agencies secretly charge domestic helpers too. This illegal practice leaves domestic helpers in debt and it fails employers. Equipped with the right information, employers can ensure that they are hiring domestic helpers fairly and avoid scrupulous agencies.

When you’re ready to start hiring, first determine your needs to guide what you should look for in a prospective employee. Understand the guidelines for salaries and food allowance.

HIRING A DOMESTIC HELPER

Before you hire a domestic helper, if you are clear about what you want, you’ll have a much better chance of success. Start by determining and prioritising one or two skills or characteristics that are most important to you and your family. We strongly recommend that you: “hire for attitude, train for skills.” Attitude is the most important thing to look for when hiring.

More detailed information

MANAGING A DOMESTIC HELPER

Many employers focus a lot of time in finding the right person. We see a greater chance at long-term success when domestic helpers are given the opportunity to develop the right skills with the help of their employer’s management.

When you enter an employment contract with your domestic helper, you are not only the employer but also the manager. Management is never an easy job, not to mention the dynamic and unique working relationship in domestic helper context with cultural and language differences.

Ensure you understand Hong Kong domestic helper entitlements and your responsibilities as an employer. Here’s a quick list:

Quick Legal Tips

Quick Management Tips

  • Articulate clearly your expectations (preferably in writing) including task schedules and interaction with your family (including child discipline)
  • Expect a transition period for your employee (even an experienced domestic helper) to learn new skills and acclimatise to your household

When your domestic helper arrives

Resources for Training

On parting ways

Whether you are finishing up the contract period or terminating a contract early, here are some things to keep in mind when parting ways:

RESOURCES

We have many more articles on the Get Answers section of our website. We are continually updating it, so please check back often!

Blogs

Legal Advice

 

ABOUT US

Fair Employment Agency is a non-profit employment agency placing Filipino domestic helpers in Hong Kong. Read Our Story or find information on our services at  View Pricing. With thousands of placements under our belt and 90% of employers and domestic helpers recommending us to friends, you’re in good hands!


Ready to get hiring? View Pricing


If you found this article helpful, please consider donating today.

Fair Employment Agency is a nonprofit agency. We put a lot of work into producing high quality, accurate and updated information resources because when employers and domestic helpers are informed, they are empowered to make good choices.

If you found this article helpful, please consider donating to support us through Fair Employment Foundation, a registered section 88 charity in Hong Kong, which builds social businesses (like us!) to make migrant recruitment fair to workers & fair to employers.

  • For all donation methods: Click HERE.



Last updated on April 15th, 2021
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